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In our help-center you will be able to find support-related contact information

Opening hours & Important info

Our opening hours on phone and chat is workdays 9am to 12am and 1 pm to 3pm CET.

Our support is closed on Danish holidays and closure days:
January 1
Maundy Thursday (April 2, 2026)
Good Friday (April 3, 2026)
Easter Monday (April 6, 2026)
Ascension Day (May 14, 2026)
Pentecost Monday (May 25, 2026)
December 24
December 25
December 26
December 31

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We usually answer within 24 hours