Explore tutorials
In our tutorials you will find documentation and walk-throughs on the use of tracezilla.
This is how we can help you
Chat with us
Use the bottom right corner
Chat is an easy way to get help from us. Inside the application you will find a direct link to the chat. Our chatbot is ready to help you, but you can get connected to our support team at any time during opening hours.
Write us
support@tracezilla.com
E-mail is an efficient way to get in contact with us. We try to respond as quickly as we can.
Call us
As a customer on the subscription plans TRADE and MANUFACTURING you will have access to free phone-support during opening hours.
Opening hours & Important info
Our opening hours on phone and chat is workdays between 9am-12am and 1pm-3pm CET.
Support is closed on Danish holidays and closure days:
January 1
Maundy Thursday (April 2, 2026)
Good Friday (April 3, 2026)
Easter Monday (April 6, 2026)
Ascension Day (May 14, 2026)
Pentecost Monday (May 25, 2026)
December 24
December 25
December 26
December 31