Documentation of tracezilla

Sign up for a subscription

To sign up for a tracezilla subscription, you must have access to a demo account.

The subscription is pre-paid one month at a time, so you commit only one month after each payment. You can cancel the subscription at any time, and then the subscription will apply until the end of the period for which you have paid (maximum one month). This applies to subscriptions using card payment (not if you have a special agreement).

It is only the owner of the company account, who can subscribe and add users.


Create subscription

You subscribe by doing the following:

  1. Click the company name in the upper right corner, and select Company settings in the drop-down menu.
  2. Click Users, subscription and Billing.
  3. Select Subscription in the menu on the left.
  4. Indicate whether your company is a trading or manufacturing (production) company.


  5. Select whether you want to purchase some add-ons or whether you just want a base subscription (no add-ons). Please check that the currency is correct.

    NB! Once the subscription is created, you cannot change the currency! If you at a later time want to change this, the subscription must be terminated, and resubscribed with the new currency setting. This will not delete your data. As soon as you resubscribe, your account will be exactly as you left it.


  6. Enter the Billing information.


  7. Click Subscribe.

You can read more about the invoices for the tracezilla subscription here.



Purchase of add-ons

If you have selected an add-on (or more) when you created the subscription, you will be able to select the specific add-on after entering payment information.

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You can update your subscription at any time and, for example, buy more modules.